Frequently Asked Questions
Buying Property
BigLands connects property owners directly with buyers. Simply browse verified properties, pay a small fee to reveal contact details, and connect instantly with property owners. No brokers, no hidden charges, and zero brokerage fees. It's that simple!
No, you don't need to pay any brokerage fees! BigLands is a zero-brokerage platform. You only pay a small, one-time fee to reveal the property owner's contact details. This is significantly cheaper than traditional broker fees which can be 2-5% of the property value.
All properties on BigLands are verified and authenticated from genuine owners with complete documentation. Once you reveal the contact details, you can directly contact the property owner to verify documents, conduct site visits, and complete the transaction with full transparency.
BigLands operates across 50+ cities in India, including major metros like Mumbai, Delhi, Bangalore, Chennai, Hyderabad, and Pune, as well as tier-2 cities. We're continuously expanding to cover more locations to serve customers across India.
General Questions
Yes, BigLands is completely safe and secure. We verify all property listings from genuine owners with complete documentation. Our secure payment system ensures safe transactions, and we maintain the highest standards of data security and user privacy.
Yes! Listing your property on BigLands is completely free. You can create a listing with photos, property details, and location. You only pay when buyers are interested in your property and want to contact you directly. This helps you reach genuine buyers without upfront costs.
Our customers have saved over ₹2 crores in brokerage fees! Traditional brokers charge 2-5% of the property value as commission. For a ₹50 lakh property, that's ₹1-2.5 lakhs saved. With BigLands, you only pay a small fee to reveal contact details, saving you lakhs of rupees on every transaction.
BigLands provides comprehensive customer support through email, phone, and chat. Our team assists with property verification, listing creation, payment processing, and any queries you may have. We're committed to ensuring a smooth and hassle-free experience for all our users.
Payment Questions
You pay a small, one-time fee to reveal the contact details of the property owner. This fee is significantly lower than traditional broker commissions (which are 2-5% of property value). The exact amount varies by property, but it's always much cheaper than brokerage fees.
BigLands accepts all major payment methods including credit cards, debit cards, net banking, UPI, and digital wallets. Our secure payment gateway ensures safe and encrypted transactions. All payments are processed instantly.
We have a customer-friendly refund policy. If you face any issues with the property listing or contact details, please reach out to our support team. We review each case individually and work towards a satisfactory resolution for all parties involved.
No, there are absolutely no hidden charges. BigLands believes in complete transparency. The price shown to reveal contact details is the final price you pay. No brokerage fees, no commission, no hidden costs. What you see is what you pay.
Support Questions
You can contact BigLands customer support through email at customercare@biglandssolutions.com or call us at +91 63765 42007. Our support team is available Monday to Saturday, 9 AM to 6 PM. We also provide chat support on our website for instant assistance.
If a property owner doesn't respond within a reasonable time, please contact our support team. We will follow up with the property owner on your behalf. In rare cases where properties are no longer available, we'll help you find similar properties or provide appropriate assistance.
Yes, absolutely! You can list multiple properties on BigLands completely free of charge. Whether you're a property owner with one property or a developer with multiple units, you can create unlimited listings. Each listing will be verified and made available to genuine buyers.
Property verification typically takes 24-48 hours after you submit all required documents. Our team verifies ownership documents, property details, and authenticity. Once verified, your property will be live on the platform and visible to all buyers searching for properties in your area.
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A great plateform to buy, sell and rent your properties without any agent or commisions.