Last Updated: November 30, 2025

1. Introduction

Welcome to BigLands Solutions ("we," "our," or "us"). At BigLands, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our no-brokerage real estate platform ("Platform" or "Service").

By accessing or using BigLands, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect various types of information to provide and improve our Service:

2.1 Personal Information

• Name, email address, phone number, and contact details
• Address and location information
• Government-issued identification documents for property verification
• Payment and billing information (processed securely through third-party payment gateways)
• Profile pictures and property photographs

2.2 Property Information

• Property details, location, size, price, and features
• Property ownership documents and verification certificates
• Property listing preferences and requirements

2.3 Usage Data

• IP address, browser type, device information, and operating system
• Pages visited, search queries, and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our Platform and services
• To verify property ownership and authenticity
• To facilitate communication between property owners and buyers
• To process payments and transactions securely
• To send notifications, updates, and customer support communications
• To prevent fraud, abuse, and unauthorized access
• To comply with legal obligations and enforce our Terms and Conditions
• To analyze usage patterns and improve user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 With Property Owners and Buyers

When you reveal contact details (for buyers) or list a property (for sellers), we share relevant contact information to facilitate direct communication. This is the core functionality of our no-brokerage platform.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Platform, processing payments, hosting data, and providing customer support. These providers are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

4.4 Business Transfers

In case of merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to the same privacy protections.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage of personal information in encrypted databases
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Payment information processed through PCI-DSS compliant gateways

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at customercare@biglandssolutions.com or call +91 63765 42007.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit certain features of our Platform.

8. Children's Privacy

BigLands is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately, and we will take appropriate steps to delete such information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Property listings may be retained for historical reference even after account deletion, unless specifically requested otherwise.

10. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: customercare@biglandssolutions.com
• Phone: +91 63765 42007
• Address: Mumbai, Maharashtra, India